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01.08.2024
M-KOPA Team Leader
Randburg
... management process and updating matrixManage and motivate agents through different formsQuality management/improvement through call evaluations for each agent weeklyEnsure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).Logging and resolving ...
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iSON Xperiences
02.08.2024
UK Campaign : Sales Agent
Randburg
Outbound Sales AgentRANDBURG- UK Campaign  We are looking for professional, self-motivated and determined individuals to join us on this exciting UK Campaign. You will be required to assist clients in the UK with a luxurious, high-end experience. This is seasonal work, and operates within United ...
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iSON Xperiences
14.09.2024
TEAM LEADER : VODACOM SAVES / NEW ACQUSITION
Randburg
... track record of leading high-performing teams and achieving sales targetsExcellent leadership, communication, and coaching skillsStrong understanding of the telecommunications industryAbility to analyze data and make informed decisionsExperience with performance management and process ...
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iSON Xperiences
11.09.2024
OUTBOUND : DIALER SPECIALIST
Randburg
OUTBOUND : DIALER SPECIALISTWe are looking for a skilled Dialer Specialist to join our team. The successful candidate will be responsible for managing and optimizing our outbound dialing system, ensuring efficient and effective customer contact. The ideal candidate will have experience with dialer ...
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iSON Xperiences
13.07.2024
M-KOPA Contact Centre Agent
Randburg
Based in RandburgShifts between 07:00 am- 20:00 pmWorking from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include ...
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iSON Xperiences
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